About Transfelo
Transfelo is a transfer platform operated by RATE EXTRA TOURISM L.L.C (Commercial Licence No: 1253634, Dubai). Transfers in Türkiye are performed by our partner Sindibad Turizm Ticaret A.Ş. (Safaryar Travel, TÜRSAB Licence No 10028), serving since 2008 with a connected 300+ vehicle fleet — fixed prices, trained drivers, corporate reliability.
Our service partner Safaryar Travel (Sindibad Turizm Ticaret A.Ş.) is a member of the Association of Turkish Travel Agencies (TÜRSAB). Licence number 10028 can be verified on the official registry.
Who We Are
Transfelo is the platform that runs booking, payment and customer service; it is operated by RATE EXTRA TOURISM L.L.C. Transfers in Türkiye are performed by our Istanbul-based partner Safaryar Travel (Sindibad Turizm Ticaret A.Ş.) with a connected fleet of 300+ maintained, insured and air-conditioned vehicles and trained drivers.
Fleet & Vehicles
Our fleet spans sedans, SUVs, minivans, minibuses and VIP-segment vehicles. Every vehicle undergoes regular technical maintenance, carries full commercial insurance and is inspected before each trip. You choose your vehicle during the booking step.
Fixed Price Guarantee
The price set at the moment of booking does not change until your transfer is complete. No extra charges for traffic, route changes or waiting time. No hidden fees.
Our Drivers
All our drivers are salaried employees, not freelancers. They pass a thorough background check during hiring and receive regular training in customer service and safe driving. At airport pick-ups, your driver will be waiting with a name board.
Service Coverage
We provide door-to-door transfers from IST Istanbul Airport and SAW Sabiha Gökçen to all districts of Istanbul, as well as Bursa, Sapanca, Şile and other cities across Turkey. Special pricing is available for corporate and B2B agreements.
24/7 Support
You can reach us by phone and WhatsApp 24 hours a day, 7 days a week — before, during and after your booking. Flight tracking means delays are handled automatically, so no extra calls are needed.